All-in-One Gym & Fitness Club Management

Run your entire fitness business on one platform — members, classes, billing, reporting, and your branded mobile app. Less admin, happier members, more revenue.

Members & Memberships

Manage every member’s journey from signup to renewal in one place. No more spreadsheets, no more lost information.

• Quick signup with photo, ID upload, and digital waiver
• Unlimited membership packages — monthly, annual, session-based, or family
• Auto-renewal with saved card or pay-as-you-go cycles
• Freeze, upgrade, and reactivate memberships with one click
• Family group plans with shared billing
• PT packages with session counters
• Bulk import existing members from Excel
• 360° member view: attendance, payments, classes, notes
• Expiry alerts via SMS, email, and push notifications
• Status tags: VIP, trial, frozen, expired, blacklisted

Classes & Bookings

Fill every class without the chaos. Members book themselves from the app, trainers see their roster, you see the numbers.

• Drag-and-drop weekly schedule builder
• Member self-booking from the mobile app
• Automatic waitlist that promotes when spots open
• Set capacity, trainer, and equipment per class
• Check-in by QR code, kiosk, or trainer entry
• Late-cancel and no-show fees applied automatically
• Booking limits per member to prevent hoarding
• Substitute trainer with auto-notification to attendees
• Pre-class reminders and post-class feedback
• Reports: fill rate, popular times, revenue per class

Billing & Invoicing

Get paid faster with one billing engine for everything. Memberships, products, PT, classes — one ledger, every payment method.

• One invoice for memberships, classes, products, and PT
• Cash, card, online, voucher, or split payments
• Configurable VAT / GST / service charge
• Partial payments and installments
• Recurring billing with automatic retry on failure
• Refunds and voids with full audit trail
• Daily cash drawer with shift handover
• Bilingual invoices (English / Arabic)
• Per-branch invoice numbering and tax registration
• Email and SMS invoices with built-in pay link

Reports & Analytics

Run your club on numbers, not gut feel. Every report a gym owner actually looks at, ready in one click.

• Live dashboard: today’s revenue, check-ins, signups
• Membership sales by package, branch, and salesperson
• Renewal and churn rates by cohort
• Class fill-rate and trainer utilization
• Cash collection and outstanding receivables
• Tax summary for VAT / GST filing
• PT trainer commission reports
• Lead funnel: enquiry → trial → signup
• Attendance heat-maps showing peak hours
• Export to Excel, PDF, or CSV in one click

Multi-Branch Management

One platform across every location. Each branch keeps its own setup; head office sees the whole picture.

• Unlimited branches under one company account
• Per-branch pricing for memberships and classes
• Members can attend at any branch
• Per-branch schedules, trainers, and operating hours
• Branch-level inventory with central warehouse
• Per-branch tax registration and invoice numbering
• User roles scoped by branch
• Branch performance leaderboard
• Transfer members between branches with full history
• Bulk push price changes to selected branches

CRM & Lead Management

Turn every enquiry into a sale. Capture leads from every source, work them in one pipeline, never lose one again.

• Capture leads from walk-ins, calls, website, and social media
• Visual pipeline: enquiry → trial → signup → won
• Auto-assign leads to sales staff
• Free trial pass with conversion tracking
• Follow-up reminders and calendar integration
• Click-to-call with automatic call logging
• WhatsApp and SMS messaging from the CRM
• Lead source ROI tracking
• Auto-nudges for cold leads after 3, 7, and 14 days
• Sales staff dashboards with conversion rates

Loyalty & Referrals

Reward the members who reward you. Auto-points for purchases, attendance, and referrals — they see it, they come back.

• Auto-points on memberships, products, PT, and classes
• Tier system: Bronze, Silver, Gold, Platinum
• Tier benefits: bonus points, priority booking, exclusive classes
• OTP-secured points redemption
• Configurable points expiry with reminders
• Referral codes with rewards for both sides
• Birthday and anniversary bonus points
• Loyalty wallet in the mobile app
• Targeted campaigns: ‘Double points week’, ‘Refer 3 get 1’
• Reports on redemption rates, points liability, tier mix

Access Control & Check-in

Only paid-up members walk through your door. Real-time membership checks at every entry point.

• Check-in by QR code, RFID, biometric, or PIN
• Works with major turnstile and gate hardware
• Auto-block expired, suspended, or frozen members
• Photo capture at entry for security audit
• Time-based access: peak vs off-peak packages
• Class-room access linked to booking
• Visitor and day-pass management
• Self-service check-in kiosk for unmanned hours
• Live occupancy dashboard per branch
• Anti-passback to prevent shared-membership abuse

Payment Gateway Integration

Accept money the way your customers want to pay it. Secure, instant, in their currency.

• Pre-integrated with leading global and regional gateways
• Credit cards, debit cards, wallets, and bank transfers
• PCI-DSS tokenization for saved cards
• 3D Secure (3DS2) fraud protection
• Recurring billing with auto-retry on failure
• Pay-by-link via SMS, WhatsApp, or email
• Real-time payment status with auto-invoice marking
• Refunds initiated directly from FitCore
• Webhook-based reconciliation — no manual matching
• Apple Pay and Google Pay in the mobile app

Mobile App

Put your club in your members’ pockets. Your branded iOS and Android app keeps them engaged between visits.

• Native iOS and Android apps with your branding
• One-tap signup with phone OTP — no passwords
• Browse and book classes in real time
• Renew membership and pay online from the phone
• Loyalty points wallet with full history
• Refer friends with a personal code and earn rewards
• Family group view from a single login
• Push notifications for bookings, classes, and payments
• Bilingual interface with full Arabic RTL support
• Biometric login with Face ID or fingerprint